You can create a custom security role in ConnectWise Manage that allows only the permissions necessary for the Team GPS integration.
- Login to your ConnectWise Manage and navigate to System > Security Roles
- Create a new Security Role called Team GPS
- Select the following permissions for each respective section including:
- Companies
- Project
- Service Desk
- System
- Time & Expense
Companies
| Add | Edit | Delete | Inquire |
Company Maintenance | None | None | None | All |
Company/Contact Group Maintenance | None | None | None | All |
Contacts | None | None | None | All |
Surveys | All | None | None | All |
![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/70010099021/original/V_Be8VYySecOWvP4A4pTZx8y66EVR8ZCbQ.png?1635283724)
Project
| Add | Edit | Delete | Inquire |
Project Tickets | All | All | None | All |
![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/70010099058/original/_UcZ8g3xgnGWbGHhgYkpHXKgCFIYfP45Zw.png?1635283760)
Service Desk
| Add | Edit | Delete | Inquire |
Service Tickets | All | All | None | All |
Resource Scheduling | None | None | None | All |
![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/70010099076/original/qL98vo0y4_q0wYnj3F5tEurpzCRnB57iSw.png?1635283783)
System
| Add | Edit | Delete | Inquire |
API Reports | None | None | None | All |
Member Maintenance | None | None | None | All |
Table Setup | All | None | None | All |
Note: You can further refine the System security permission by selecting Table Setup > Customize and adding only the Service / Service Board and Service / Surveys - Service tables
![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/70010135649/original/qkXMNP3HEOYePYngCyhcdwb6PJqlPPKxDQ.png?1635337984)
![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/70010099128/original/bA6qtl9DAT4Pc1L3lrmMWPIsFwCF6fv-WQ.png?1635283804)
Time & Expense
| Add | Edit | Delete | Inquire |
Time Entry | None | None | None | All |
![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/70010099444/original/Uoij7AZrkznO7RhGbuX2J-uaQIwegzG9uA.png?1635284027)