You can create a custom security role in ConnectWise Manage that allows only the permissions necessary for the Team GPS integration.


  1. Login to your ConnectWise Manage and navigate to System > Security Roles
  2. Create a new Security Role called Team GPS
  3. Select the following permissions for each respective section including:
    • Companies
    • Project
    • Service Desk
    • System
    • Time & Expense

Companies



AddEditDeleteInquire
Company MaintenanceNoneNoneNoneAll
Company/Contact Group MaintenanceNoneNoneNoneAll
ContactsNoneNoneNoneAll
SurveysAllNoneNoneAll




Project



AddEditDeleteInquire
Project TicketsAllAllNoneAll




Service Desk



AddEditDeleteInquire
Service TicketsAllAllNoneAll
Resource SchedulingNoneNoneNoneAll




System



AddEditDeleteInquire
API ReportsNoneNoneNoneAll
Member MaintenanceNoneNoneNoneAll
Table SetupAllNoneNoneAll



Note: You can further refine the System security permission by selecting Table Setup > Customize and adding only the Service / Service Board and Service / Surveys - Service tables





Time & Expense



AddEditDeleteInquire
Time EntryNoneNoneNoneAll