You can create a custom security role in ConnectWise Manage that allows only the permissions necessary for the Team GPS integration.


  1. Login to your ConnectWise Manage and navigate to System > Security Roles
  2. Create a new Security Role called Team GPS
  3. Select the following permissions for each respective section including:
    • Companies
    • Project
    • Service Desk
    • System
    • Time & Expense

Companies



AddEdit
DeleteInquire
Company MaintenanceNoneNoneNoneAll
Company/Contact Group MaintenanceNoneNoneNone
All
ContactsNone
None
None
All
SurveysAllNoneNoneAll




Project



AddEditDeleteInquire
Project TicketsAllAllNoneAll




Service Desk



Add
Edit
Delete
Inquire
Service TicketsAllAllNoneAll
Resource SchedulingNoneNoneNoneAll




System



Add
Edit
Delete
Inquire
API ReportsNoneNoneNoneAll
Member MaintenanceNoneNoneNoneAll
Table SetupAllNoneNoneAll



Note: You can further refine the System security permission by selecting Table Setup > Customize and adding only the Service / Service Board and Service / Surveys - Service tables





Time & Expense



AddEditDeleteInquire
Time EntryNoneNoneNoneAll